1. General Information
ReadyForWalk is a UK-based independent brand specialising in handcrafted dog accessories.
All products are designed, crafted, and packaged with care to ensure exceptional quality.
By accessing or purchasing from my website, you acknowledge that you are at least 18 years old, or have parental consent to use this site.
2. Products & Descriptions
I take great care to ensure all product descriptions, images and information are accurate.
However, as all products are handmade, slight variations in colour, size or finish may occur — these are part of the charm and authenticity of handcrafted work.
I reserve the right to modify or discontinue products at any time without prior notice.
3. Orders & Payment
Orders are processed in British Pounds (GBP).
Payment must be completed at checkout to confirm your order.
I accept major payment methods including credit/debit cards and secure online platforms supported by Shopify Payments.
Your information is processed securely — I do not store card details or share personal data with third parties.
4. Made-to-Order & Custom Items
Many ReadyForWalk products are made to order or personalised to your selection (size, webbing, colour, or engraving).
Such items are non-returnable and non-refundable, as described in our Return & Refund Policy.
Please check all measurements and details carefully before purchasing.
If you need guidance, I’am happy to assist before you place your order.
5. Shipping
Orders are shipped from the United Kingdom.
Processing and delivery times are outlined in our Shipping Policy.
I are not responsible for delays caused by postal services, customs clearance, or incorrect shipping information provided by the customer.
International customers are responsible for any customs duties, import taxes or local fees that may apply.
6. Returns & Refunds
My returns and refunds procedure is explained in detail in our Return & Refund Policy.
Custom and made-to-order items cannot be returned unless defective.
Refunds are processed to the original payment method once returned goods are received and inspected.
7. Privacy & Data Protection
I respect your privacy.
Personal information collected during checkout is used solely to process your order and provide customer service.
Your data is stored securely and never shared with unauthorised third parties.
For more details, see our Privacy Policy.
8. Intellectual Property
All designs, product names, images, text and logos are the exclusive property of ReadyForWalk.
They may not be copied, reproduced, or distributed without written consent.
Unauthorised use will be treated as a violation of intellectual property rights.
9. Liability
All products should be used responsibly and under supervision, especially dog accessories.
ReadyForWalk is not liable for any injury or damage arising from misuse, improper fit, or lack of supervision.
My liability is limited to the value of the purchased product.
10. Changes to Terms
I may update or amend these Terms of Service from time to time to reflect business, legal or regulatory changes.
Any modifications will take effect immediately upon publication on this page.
11. Contact Information
For any questions about these Terms of Service, please contact me:
📩 info@readyforwalk.co.uk
📦 ReadyForWalk, 1 Bayliss Grove, Minster on Sea, ME12 3UJ, United Kingdom